Inn Policies

  • Must be 21 years of age or older to book
  • Require Visa or Mastercard to hold room. Credit card charged upon arrival
  • Check-In: 4pm – 10:30pm (unless otherwise pre-arranged)
  • Check-Out: no later than 11am (unless otherwise pre-arranged)
  • Maximum 2 persons per room
  • Hours of Operation: 7am – 11pm to common guest areas
    • Guests are given a personalized front door code
    • No curfew – once you check-in you are a registered guest. You may come and go as you please using your personalized front door access code. Guests returning after 11pm must be mindful of all other guests staying at the B&B. All noise is to be kept to a minimum and only quiet conversation tolerated
    • Room access only after hours
    • Please be mindful of other guests
    • No visitors
  • Breakfast
    • Served each morning from 7:30am – 9:00am in Bacchus House Dining Room
    • Guests are asked to pre-order breakfast upon arrival
    • Please inform us of any dietary restrictions prior to arrival
  • Cancellation Policy
    • No charges will be applied if cancelling 72 hours prior to arrival
    • Full charges applied if cancelling within 72 hours
    • 2 week cancellation period applies for:
  • Kids: Adult oriented B&B
    • Children 10yrs and older allowed, must share a room with parent
  • Pets
    • We have two dogs which do not enter the B&B area
    • No guest pets allowed
  • Recreational Smoking and/or Vaping:
    • With the legalization of cannabis, electric Cigarettes, vapour pipes and all tobacco products and due to concerns including damage to property, noxious smells lasting odours and possible health and other risks to all guests and us, the property owners, NO SMOKING or VAPING is allowed in or on our property.
    • It is your right to smoke off-site. However, Extraordinary cleaning of sheets, curtains, bedding  and walls due to the noxious & lasting smells of cannabis and related products will incur an additional $500 fine to the guest who disrespects this policy.
  •  Alcohol
    • Bacchus House is not a licensed facility. We do not sell alcohol.
    • You may bring your own alcohol to the B&B. We are happy to provide additional glassware, corkscrews and ice for cocktails. If you need a large quantity of ice, (ie for a cooler) bags of ice can be conveniently purchased across the street at the variety store.
    • In the event you need to chill a small amount of alcohol we are happy to place it in a wine bucket or our fridge and retrieve it for you later in the day.
    • There are no fridges in the rooms, nor do you have access to our refrigerators.
    • In the event you spill alcohol in the room, additional cleaning charges will be incurred. See ‘damages’.
    • We have zero tolerance for guests who disturb other guests stay from the consumption of too much alcohol resulting in loud, disruptive behaviour and/or becoming intoxicated.
  • Outdoor Entertainment Deck Hours: 10am-10:30pm
    • Hot Tub: April-October *weather permitting*
    • Fire pit: May-October *weather permitting*
    • Sun loungers: May-October *weather permitting*
    • Entertainment Deck: May-October *weather permitting*
  • Iron/Ironing boards/Laundry
    • Bacchus House does not have irons or ironing boards in the room. In the event you require an article of clothing ironed, we are happy to assist with proper notification. There is a $5+tax per item service charge for this service. Item must be freshly washed/dry cleaned,  not previously worn. Bacchus House does not offer laundry services.
  • Housekeeping
    • Bacchus House prides itself on providing guests with very clean and sanitary accommodations.
    • All bed linens and duvet covers are washed and ironed after every stay and bathrooms cleaned using household cleaning products.
    • For guests who stay multiple nights, we replace all used bath towels with clean ones, refresh your bathroom and make the bed.
    • Bed linens are changed only for guests staying an excess of 3 nights.
  • Damages
    • All guests are expected to respect our home and all contents within. We understand and expect that daily use of our home by guests will result in gradual wear and tear of carpeting, furniture, linens and towels.
    • Extraordinary damage, and/or cleaning of stains on carpets  furniture, towels, bedding and ALL breakage will incur additional charges to your invoice based on the replacement value of the property.
  •  Security
    • All registered guests will receive a personalized security access code to the front door.
    • The door is to be locked at all times for everyone’s safety and security.
    • Only registered guests are allowed into the B&B.
    • Occasionally exceptions to this rule may be granted and must be previously pre-arranged and approved by the owner.
    • For additional security Bacchus House has 4 exterior security cameras monitored 24/7.
  • Privacy of Information
    • Any information we obtained from you during the booking process is for transaction purposes only and to communicate with you during your upcoming visit.
    • You will only hear from us after your visit if you have left something behind. Your information will not be shared with anyone.
  • Identification
    • Government issued photo ID will be required of all registered guests upon arrival and will be crossed referenced with the booking information on record.
    • Only those individuals that are registered will be permitted to stay.
  • Accessibility
    • Bacchus House is a Victorian Home built in 1880. All of our 4 guest suites are on the second floor, accessible only by stairs.
    • We are not able to provide accommodation to any person who is not able to climb the 6 steps entering the front door and the 18 steps up to the second floor of the B&B.